Regional sports networks are the cable television stations that broadcast local sports, including college and professional sports leagues, and also distribute them to the rest of the country. Commonly known as RSNets, they can be very confusing and frustrating for those who just want to watch their team or catch a game. DISH provides several maps which show the RSNet maps, this can be invaluable in helping you figure out what RSNet you may need to be subscribed to or have access to with your other programming in order to watch a game in a certain area.

You can view all of the RSNet maps here, as well as check out the rest of DISH’s extensive support information available here!

Categories: DISH & TV news

Tags: information, regional sports network, regional sports networks, RSNet, RSNets, sport, support

We all hate losing the remote, but those elusive little devices often end up buried in couch cushions or under tables. Well, the search is over. With DISH’s Hopper, the most advanced set-top box on the market, a simple push of a button will locate your remote immediately.

On the front of your Hopper or Joey receiver there is a door. Pressing in on the door will make it come down and inside are the slot for your Smart Card and buttons for operating your receiver. As shown in the image above, the Locate Remote button is to the right of the select button, below the System Info and Jump buttons.

Simply pressing the Locate Remote button will cause the remote to flash and beep. Once you’ve found the remote, pressing any button will make the flashing and beeping stop.

Now that you won’t have to spend time hunting for your remote, you’ll have plenty more time to enjoy your superior service and entertainment from DISH!

Categories: Equipment & Remotes

Tags: help, Hopper, Joey, remote, remote locator, support, tech support

You can use your remote to backup your remote and Hopper or Joey settings in case you ever need to replace your equipment. It takes only 5 steps to backup your information, and just a few more to restore it. Much quicker and easier than reprogramming everything on your receiver or remote!

	1. Press “Menu” Press the menu button on the top left corner of the remote.
	2. Select Settings On the Main Menu select the Settings tile in the bottom left corner.
	3. Select Diagnostics In the Settings Menu select the Diagnostics tile in the middle of the bottom row.
	4. Select System Wizard In the Diagnostics Menu select the Systam Wizard tile, which is the second to last from the right.
	5. Select Restore On the System Wizard screen there are three blue buttons on the right of the screen, select the bottom button that says Restore.
	6. Select Device to Restore On the Restore screen press the left arrow button to navigate to the options in the middle of the screen. Select which device you would like to restore, remote or receiver. Press the right arrow button to navigate back to the blue buttons on the right of the screen.
	6. Select Restore On the Restore screen select the bottom blue button labeled Restore to restore the settings of the device you selected in step 5.

Categories: Equipment & Remotes

Tags: device, equipment, Hopper, information, Joey, remote, support, tech, tech support, technical, technical support

Receivers and remotes can fail, and DISH’s backup feature can help reduce the headache of replacing your equipment by allowing you to reconfigure your new receiver or remote easily and quickly.

	1. Press “Menu” Press the menu button on the top left corner of the remote.
	2. Select Settings On the Main Menu select the Settings tile in the bottom left corner.
	3. Select Diagnostics In the Settings Menu select the Diagnostics tile in the middle of the bottom row.
	4. Select System Wizard In the Diagnostics Menu select the Systam Wizard tile, which is the second to last from the right.
	5. Select Backup On the System Wizard screen there are three blue buttons on the right of the screen, select the middle button that says Backup.

In just 5 steps you can backup all of your receiver and remote settings. In the event that you need to replace your equipment, you’ll be able to restore your settings and get everything up and running right away! No need to worry about setting everything up again. Your home entertainment set up will be exactly how you want it in minutes! This procedure backs up your settings as of the time of backup, if you change any of your settings and would like to maintain those changes if the equipment is replaced you will need to back up again.

Categories: Equipment & Remotes

Tags: Hopper, information, Joey, receiver, remote, support, tech, tech support, technical, technical support, tutorial

DISH’s main goal is happy customers, and we’ve found one of the best ways to do this is start things off right. DISH offers free professional installation, as well as additional services, followed by our techs cleaning everything up and walking you through the use of your new equipment. You can do a few things in preparation for your technician’s visit that can help things to go smoothly and ensure you get everything you want, just what DISH wants!

1. Review Email Confirmation. You’ll receive an email confirmation of your order via email. Please double check to make sure all the information is correct.
2. Check status of appointment. As a courtesy, we will contact you the day before your appointment and the morning of the appointment with a better estimate of your technician’s arrival. To view the status of your appointment, please visit mydish.com/myappointments.
3. Prepare for your Install. Be sure that someone 18 year of age or older will be home for the entire appointment. Check that there’s a clear path to the TV for the Technician.
4. Meet and Greet. Our technician will walk you through your order and set up plan and complete a site survey. DISH® now offers additional production and services beyond a basic installation. The technician can install your home theater system, set up your wireless network, mount your TV on the wall and more. For a complete list of available productions and services and pricing details, visit dish.com/support/installation-services/.

Categories: DISH & TV news

Tags: install, installation, support, tech, tech support, technical support, technician

here’s more to DISH than meets the eye. Connect your HD DVR receiver to broadband Internet, and gain instant access to thousands of free movies, TV shows and premium titles online. A world of free entertainment is just a click away. Once your HD DVR Receiver is connected to broadband Internet, you can enjoy thousands of free titles on your TV, On Demand, and on the go.

TV Shows & Movies

When you connect your HD DVR to broadband Internet, many of your current networks give you added special content you can’t get anywhere else, such as extra footage of some of your favorite shows.

Premium Channels

If premium channels are part of your package, just wait until you connect to broadband internet! You’ll have complete access to a long list of additional offerings from HBO®, Cinemax®, SHOWTIME®, STARZ®.

DISH Cinema

Once you’re connected to broadband internet, you’ll have no trouble finding what you want on DISH Cinema. It’s the most convenient way to rent Hollywood hits without the hassles, lines or late fees.

Manage Your Subscription

When connected, you can access customer support to pay your bill 24/7. You can also make changes to your subscription on DISH 101 Interactive Channel.

Categories: DISH & TV news

Tags: Broadband, broadband internet, connect, connection, DISH Cinema, internet, premiums, receiver, support, tech support

A black, blue or snowy screen on your TV2 for your DISH Network duo receiver can be very frustrating, and with your DISH remote it’s entirely preventable. Here are easy step-by-step instructions on how to program your DISH remote to automatically change to the correct channel for DISH service when you press the SAT mode button.

1) At the top of your DISH Network remote are four mode buttons. Locate the TV mode button – second from the left – and press and hold it.	2) Hold the TV mode button until all of the other mode buttons light up, like in the image above.
3) Press the star (*) button, located on the bottom left of the number pad.	4) The TV mode button will light up.
5) Enter in the channel number your TV2 is supposed to be on for DISH Network service.	6) The TV mode button will light up.
7) Press the pound button to program the channel to your remote.	8) The TV mode button will flash three times.

Now when you press the SAT mode button at the top of your remote, it will not only put your remote in SAT mode so it’s ready to use with your DISH service, but also make sure your TV is on the correct channel.

Categories: Equipment & Remotes

Tags: auto, auto program, auto sat, channel, info, information, program, remote, step-by-step, support, tech support

What could be better than watching TV with your favorite Dish Network programming? Combining it with Google TV for the ultimate experience.

What You Need

You can enjoy the latest technology on your current television. All you need is the Logitech Revue, a box designed to connect to your receiver. There is no need to buy additional equipment to get the Google TV experience. It allows you to surf the web, download apps, and make a video call. Imagine seeing your loved ones on a big screen while you visit.

Other options include the Sony Internet TV 3D Blu-Ray Disc Player and Sony internet TVs. You choose the one that works best for you and how much money you want to spend. With these two options, you will not need an additional box.

Features

With Google TV, you can browse the internet while watching programs on your TV. If you’re watching a cooking show, you can look up the recipe at the same time. The picture in picture feature allows you to view two screens at the same time. Keep up on all of the scores while watching your favorite game. Even check your email or Facebook status and play games while watching a movie or reality show.

You can read articles or book a hotel online through your television. Watch videos on a bigger screen or check out Facebook photos of your friends.

Download Apps

Improve your TV experience even more by downloading apps like Pandora to play radio music on your surround sound. Classy Fireplace app lets you turn your screen into a fireplace when you’re not watching. Add some ambience to the room instead of watching a black screen.

You can schedule recordings easily and quickly so you don’t miss a single episode of your favorite show. With the BuddyTV app, you can find a show in less than a minute. Don’t waste time browsing over countless channels and not finding anything to watch. With this app, you’ll be watching in no time.

Google TV with Dish Network provides a unique television viewing experience. You’ll never go back to the old way of watching again. Internet and television: the perfect combination.

Categories: Equipment & Remotes

Tags: Google, Google TV, info, information, Logitech, Logitech Revue, support, tech support, technology

There are many great reasons to connect your ViP receiver to a broadband connection – On Demand, DISH Remote Access, TV Everywhere, DISH Online – and now it’s easier than ever to make it happen. DISH and Cisco have made it easy to network your whole home with great savings on routers, Ethernet switches, wireless bridges, and other accessories so you can create a high-speed wireless network for your home to share your high-speed Internet connection with your DISH Network DVR and other networkable devices.

Simply click here to shop the Cisco Home Networking Store with the special discount for DISH customers!

Categories: DISH & TV news

Tags: Broadband, customer support, deals, DIY, info, On Demand, savings, Sling, support, tips, TV Everywhere

DISH offers 8 packages with promotional prices under $50. With the biggest selection of quality packages, we’ve got something to fit every person’s fun and budget needs. With the Find Your Package tool on DISH.com you can easily browse packages based on price and selection.

Is there a channel you simply can’t live without? Simply enter it in the search box.

Once you’ve added all of the channels you want hit ‘Go’ to search.

DISH.com will bring you back a list of packages that show you how relevant they are to your tastes and the price. You have complete control over your entertainment and savings!

Categories: DISH & TV news

Tags: channels, customer support, DISH.com, DIY, help, packages, savings, support