February 11th, 2013
We’ve gotten a lot of feedback on our post about connecting an external hard drive to your DISH Network receiver. We’ve seen some great questions brought up in the comments and thought it’d be great to share them with everyone.
Do I need to leave my external hard drive powered on all the time when connected to my Dish DVR, or can I power it on only when I want to use it?
It does not need to be powered on at all times; however, it can take a few minutes to load the contents when it is first turned on.
I currently have a 622 receiver with an external hard drive. Would I be able to move the external hard drive to a 922 and not lose my recordings?
As long as both receivers are activated to the same account.
I’ve connected my external hard drive, but my receiver is giving me error message 860: â€œThere is no multimedia device connected to the USB portâ€.
If you’ve had your external hard drive connected before the error message appeared, trying shutting the EHD down, unplugging, then performing a hard reset on your receiver. Once your receiver has powered on again, turn your hard drive back on and once fully on connect to the USB port again. If it’s still not being recognized it’s best to call DISH Tech Support at 800-333-3474 to troubleshoot your receiver.
If you are seeing this error message after the first time you connect your external hard drive, be sure to review the criteria and ensure your external hard drive meets them.
I’ve formatted and installed the software to use my external hard drive with my DISH receiver, but now I’d like to reformat it and use it with my computer.
Plugging the EHD into your computer should prompt for the EHD to be reformatted. If this isnâ€™t happening itâ€™s best to contact your EHD manufacturer for directions on how to format the EHD another way.
The USB port on the back of my 722 is reporting USB failure, and when I plug my external hard drive into the USB port on the front it’s not recognized. What can I do to recover my recordings?
To help with USB failure it’s best to call DISH Tech Support at 800-333-3474 to troubleshoot the issue. If they cannot resolve the USB issues so you can continue to use your external hard drive they will most likely replace your receiver. In that event you will be able to use your EHD with your new receiver. Just be sure not to try to connect the EHD to any other devices, such as your computer, as this will prompt a reformat.
Why does the external hard drive have to have its own power supply?
The EHD must have its own power supply because the USB ports on the DISH Network receivers do not provide power which is necessary for an EHD to read and write.
If you have any more questions about external hard drives and their use with DISH Network receivers, feel free to leave a comment and we’ll answer as soon as possible!
Categories: Equipment & Remotes