There are plenty of reasons to switch from DirecTV to DISH. The best technology, like the whole-home HD DVR the Hopper and its Primetime Anytime and AutoHop features. The best value, like that fact that DISH offers 5 packages with everyday prices under $60. DIRECTV? Only One. Also, the average DIRECTV customer spends 20% more than the average DISH customer.
If cutting-edge technology and great savings aren’t enough, how do you feel about customer service? According to the 2012 American Customer Satisfaction Index (ACSI) survey DISH Network was the highest rated satellite service in customer service. DirecTV meanwhile is struggling to maintain a C- rating from the Better Business Bureau. And they don’t even offer 24/7 tech support. Unlike DISH Network, which is there for you 24/7/365 for tech and customer support, on the phone or online. DISH cares about customers, and we did not raise our rates this year. DirecTV raised theirs by 4.9%.
It’s a clear choice. DISH offers the best technology, the best value and great customer service. Why would you ever pay more for less service?
Categories: DISH & TV news
Tags: AutoHop, best, compare, customer service, DIRECTV, Hopper, Primetime Anytime, tech support, technology, value, versus